Terms of Service

By accessing and using Integrio's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and others who access or use our service. We reserve the right to update these terms at any time, and will notify users of significant changes.

Integrio provides a comprehensive business management platform including CRM, project management, customer support, and marketing automation tools. Our services are provided on a subscription basis and include: • Access to the Integrio platform and its features • Cloud storage for your business data • Customer support and technical assistance • Regular updates and improvements to the platform • Integration capabilities with third-party services

To use our services, you must create an account. You are responsible for: • Maintaining the confidentiality of your account credentials • All activities that occur under your account • Notifying us immediately of any unauthorized access • Ensuring your account information is accurate and up-to-date We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

You agree not to use our services to: • Violate any laws or regulations • Infringe on intellectual property rights • Transmit harmful or malicious code • Engage in unauthorized data collection • Harass, abuse, or harm others • Attempt to gain unauthorized access to our systems • Use the service for illegal or fraudulent purposes • Interfere with or disrupt the service Violation of acceptable use policies may result in immediate account termination.

Subscription fees are billed in advance on a monthly or annual basis. By providing payment information, you: • Authorize us to charge the applicable fees • Agree to pay all charges incurred • Accept responsibility for all applicable taxes • Understand that refunds are provided per our refund policy We reserve the right to change our pricing with 30 days notice. Failure to pay may result in service suspension or termination.

All content, features, and functionality of Integrio are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not: • Copy, modify, or distribute our content without permission • Reverse engineer or attempt to extract source code • Remove any copyright or proprietary notices • Use our trademarks without written authorization You retain ownership of any content you upload to our platform.

We take data protection seriously. Our handling of your data is governed by our Privacy Policy. Key points include: • We collect only necessary information • Your data is encrypted and securely stored • We do not sell your personal information • You can export or delete your data at any time • We comply with GDPR, CCPA, and other privacy regulations Please review our Privacy Policy for complete details.

We strive to provide 99.9% uptime but do not guarantee uninterrupted service. We may: • Perform scheduled maintenance with notice • Experience occasional unplanned downtime • Modify or discontinue features with notice • Implement emergency fixes without notice We are not liable for any losses resulting from service interruptions.

Either party may terminate the agreement: • You may cancel your subscription at any time • We may terminate for breach of terms • We may suspend service for non-payment • We provide data export upon termination Upon termination, you lose access to the service and your data may be deleted after a retention period.

To the maximum extent permitted by law: • We provide the service "as is" without warranties • We are not liable for indirect or consequential damages • Our total liability is limited to fees paid in the last 12 months • We do not warrant that the service will meet all your requirements • You use the service at your own risk Some jurisdictions do not allow liability limitations, so these may not apply to you.

You agree to indemnify and hold Integrio harmless from any claims, damages, or expenses arising from: • Your use of the service • Your violation of these terms • Your violation of any rights of others • Your content or data uploaded to the platform This indemnification survives termination of these terms.

Any disputes will be resolved through: • Good faith negotiations first • Binding arbitration if negotiations fail • Arbitration conducted under AAA rules • Venue in San Francisco, California • Governed by California law You waive the right to participate in class action lawsuits.

Additional terms: • If any provision is unenforceable, others remain in effect • Our failure to enforce a right does not waive that right • These terms constitute the entire agreement • Notices must be sent in writing • Terms are binding on successors and assigns These terms are governed by the laws of California, USA.