Legal

Privacy Policy

Last updated: October 25, 2025
20 min read

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use Integrio.

Transparency

We clearly explain our data practices

Control

You control your personal data

Security

We protect data with industry-leading security

Compliance

We comply with GDPR, CCPA, and global laws

1. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. Information you provide: • Account information (name, email, company details) • Profile information and preferences • Content you create or upload • Payment and billing information • Communications with our support team Information collected automatically: • Usage data and analytics • Device and browser information • IP address and location data • Cookies and similar technologies • Log data and performance metrics Information from third parties: • Data from integrated services • Public databases and sources • Marketing partners and affiliates

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specific uses include: Service delivery: • Providing and operating our platform • Processing transactions and payments • Sending service-related communications • Providing customer support • Personalizing your experience Business operations: • Analyzing usage patterns and trends • Improving our products and features • Conducting research and development • Detecting and preventing fraud • Ensuring security and compliance Marketing and communications: • Sending promotional materials (with your consent) • Conducting surveys and research • Announcing new features and updates • Providing relevant recommendations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in these circumstances: With your consent: • When you explicitly authorize sharing • When you use integrations and third-party apps • When you participate in public features Service providers: • Cloud hosting and infrastructure providers • Payment processors and financial institutions • Analytics and monitoring services • Customer support tools • Marketing and email service providers Legal requirements: • To comply with laws and regulations • To respond to legal requests • To protect our rights and property • To prevent fraud and abuse • In connection with business transfers

4. Data Security

We implement industry-standard security measures to protect your information: Technical safeguards: • Encryption in transit and at rest (AES-256) • Secure data centers with 24/7 monitoring • Regular security audits and penetration testing • Multi-factor authentication options • Automated backup and disaster recovery Organizational safeguards: • Employee training on data protection • Strict access controls and permissions • Background checks for employees • Incident response procedures • Regular security policy reviews While we take reasonable measures to protect your data, no system is completely secure. We cannot guarantee absolute security.

5. Your Privacy Rights

You have important rights regarding your personal information: Access and portability: • Request a copy of your personal data • Export your data in machine-readable format • Receive information about our processing activities Correction and deletion: • Correct inaccurate information • Request deletion of your data • Deactivate or delete your account Control and objection: • Opt out of marketing communications • Disable cookies and tracking • Object to certain processing activities • Withdraw consent at any time Additional rights for EU residents (GDPR): • Right to restriction of processing • Right to data portability • Right to object to automated decisions • Right to lodge complaints with authorities

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience: Essential cookies: • Authentication and security • Session management • Load balancing and performance • Fraud detection Functional cookies: • User preferences and settings • Language selection • Feature customization • Remember your choices Analytics cookies: • Usage statistics and patterns • Feature performance metrics • Error tracking and debugging • A/B testing and optimization Marketing cookies: • Advertising and retargeting • Campaign effectiveness • User attribution • Third-party advertising networks You can control cookie preferences through your browser settings or our cookie consent tool.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy: Active accounts: • Data retained while your account is active • Necessary for service delivery • Required for legal compliance Deleted accounts: • Most data deleted within 30 days • Some data retained for legal obligations • Backup copies deleted within 90 days • Anonymized data may be retained longer Legal requirements: • Financial records retained for 7 years • Communications retained per regulations • Security logs retained for 2 years • Compliance documentation as required

8. International Data Transfers

We operate globally and may transfer your information internationally: Transfer mechanisms: • EU-US Data Privacy Framework certified • Standard Contractual Clauses (SCCs) • Adequacy decisions where available • Your explicit consent when required Data locations: • Primary data centers in the US and EU • Backup facilities in multiple regions • Service providers in various countries • Compliance with local data protection laws Your rights remain protected regardless of where your data is processed.

9. Children's Privacy

Our services are not intended for children under 16 years of age: Age restrictions: • We do not knowingly collect data from children • Users must be 16 or older to use our services • Parental consent required for younger users • We comply with COPPA and similar laws If we learn we have collected information from a child, we will: • Delete the information promptly • Terminate the account • Notify the account holder • Take steps to prevent future access Parents can contact us if they believe we have collected data from their child.

10. Third-Party Services

Our platform integrates with third-party services: Integrations: • You control which services to connect • Third-party privacy policies apply • We recommend reviewing their policies • You can disconnect at any time Third-party links: • We are not responsible for external sites • Their privacy practices may differ • We encourage reviewing their policies • Links do not imply endorsement Data sharing with integrations: • Only data necessary for functionality • You authorize the sharing • You can revoke access anytime • Shared data subject to third-party policies

11. Changes to This Policy

We may update this privacy policy periodically: Notification of changes: • We will notify you of material changes • Notice provided via email or platform • Continued use implies acceptance • Updated policy posted with revision date Material changes: • Changes to data collection practices • New uses of personal information • Changes to data sharing policies • Modifications to your rights We encourage you to review this policy regularly to stay informed about how we protect your information.

12. Contact Us

If you have questions or concerns about this privacy policy: Data Protection Officer: Email: privacy@integrio.live Phone: +1 (555) 123-4567 Mail: Integrio Privacy Team 123 Market Street, Suite 400 San Francisco, CA 94103 United States EU Representative: For EU residents, contact our EU representative at eu-privacy@integrio.live Response time: • We aim to respond within 72 hours • Complex requests may take up to 30 days • We will keep you updated on progress • Verification may be required for certain requests

Your Privacy Matters

We are committed to protecting your privacy and being transparent about our data practices. You have control over your data and can exercise your rights at any time. For questions or requests, contact our privacy team.

Contact Privacy Team